Australian based Managed IT support offices in Melbourne, Sydney and Brisbane
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IT Support in Sydney

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Reach Our Sydney Team

We’re always happy to help you find the right solutions to your IT and technology needs. Here are some ways to contact us.

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Chat with our team to discover the best IT solutions for your organisation.

Sydney Office

U18 / 23-31 Bowden Street,
Alexandria NSW 2015
(02) 8214 8855

Sydney IT Support Experts

Having reliable IT support in place for your business is vital for helping you navigate the rapidly growing sea of technology. Finding the right IT for your business, and supporting/maintaining it, is what we do. Our IT Support Sydney team is ready to help your business.

Managed IT services in Sydney

The function of traditional IT support Sydney teams is quickly changing. With teams having to adapt and respond to new platforms and applications, cyber threats, and compliance requirements, coupled with their traditional support roles. Having an IT support team in Sydney who is ready to pivot as quickly as technology does is vital to your success.

Our experienced team of over 80 consultants across Australia are ready to take on your business’ IT support requirements. In addition to IT support consultants, we have a cybersecurity team based in Sydney. Our security team works in line with the ASD8 and NIST frameworks, bringing a wealth of knowledge, experience, and structure to cybersecurity for your business.

Experienced support team, remote or onsite in Sydney

As businesses lean more and more on IT infrastructure and cloud services for their daily operation, it’s only natural that the workload of your IT team in Sydney will grow. This can lead to a bottleneck in the IT pipeline.

That is where we can help. Whether it be outsourcing your entire IT services, obtaining additional support, or outsourcing an IT project, we can tailor a support package that fits your Sydney-based business, our IT Support Sydney team are ready to help.

Specialists in Microsoft for business in Sydney

Powernet is a gold-level certified Microsoft partner. We hold over 100 Microsoft certifications across our team and have implemented countless Microsoft services into businesses of all sizes. Our team works within Microsoft Office 365 daily, as well as Microsoft Azure and all of Microsoft’s cybersecurity systems.

Managed IT consultants in Sydney

Are you looking to outsource your IT department? Our team can manage your day-to-day IT support Sydney requirements, design your IT environment, create an IT strategy with you and help you with all of your IT projects.

Our other office locations

By creating secure platforms and helping you make smart technology decisions, our IT solutions will boost efficiencies to your organisations.

IT Support

Onsite and Remote IT support for Australian Businesses.

Offices in Melbourne, Sydney and Brisbane.

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Cyber Security

Email Security.

Business Cybersecurity.

Cybersecurity Audits and Assessments.

Cloud Security.

ASD Essential 8 Compliance.

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Cloud Services

Business Continuity.

Backup and Disaster Recovery.

Microsoft Azure.

Cloud PC and Windows 365.

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Microsoft Office 365

Gold Certified Microsoft Partner.

Microsoft Teams.

Google Workspace Migrations.

Microsoft Office 365 Implementation, Management and Support.

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Microsoft Office Calling

Implementation and Support of Microsoft Teams Calling.

Cloud Based Phone System.

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Business Internet Connectivity.

Cloud Based Phone Systems.

Business Chat.

Video Conferencing and Calling.

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Our IT Support Plans

Best Value

Unlimited Support

Fixed Fee

Per user / per month fee
Outsourcing most or all your IT support? Grant your business unlimited access to our service desk for a per user, per month cost.
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Specialty Project Support

$250 p/h

Our pay as you go support packages are perfect for getting some extra support on the ground quickly.

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Sydney’s premier IT Support provider

Expert Team

All of our staff are trained in our unique methodology of looking at your business before technology. Our internal processes support this and it is why we have been successful for over 26 years.

Every Base Covered

We provide 100% IT coverage and are a fully functional Managed Service Provider, providing support for every aspect of your IT.

We Care Deeply

Our family based values are at the heart of our business decisions. We pride ourselves on treating our clients, employees and business partners like family. All of our hiring and review processes are created around these values.

Experienced Leadership

Our vCIO team are ready to provide you with IT Leadership and have experience running their own IT departments previous to working with Powernet.

Detail Oriented

Our unique Account Management framework used to ensure your business is supported from every technical angle.


Our IT support teams hold over 200 IT certifications and stay up to date with the latest business IT and cybersecurity trends.

Local Team

Our IT Support Melbourne team is local and provides IT support to our Victorian based client's.

IT Support Melbourne businesses can rely on

Powernet provides complete Managed IT Support and Services for business in Melbourne and across Australia. We support businesses within the SMB market that have IT equipment on-premise, in the cloud and hybrid setups. Our network infrastructure teams are certified in all major network equipment brands and our cybersecurity team operates to the highest technical standards.

Our Melbourne office provides 24/7 IT support, ensuring your business has access to the right IT resources, whenever you need them. We have a proactive and preventative maintenance team who are responsible for maintaining every aspect of your infrastructure, identifying and addressing issues before they arise.

Why choose Powernet IT support?

Comprehensive IT Support

Our experienced team offers end-to-end IT support, ranging from network management and troubleshooting to hardware and software installation, cloud computing solutions, and more. We provide proactive monitoring and maintenance to ensure that your IT systems are running smoothly and minimise downtime.

Expert Cybersecurity Services

Cyber threats are constantly evolving, and protecting your business from cyber threats is our top priority. Our cybersecurity services include proactive threat monitoring, vulnerability assessments, firewall management, employee training, and incident response. We use industry-leading tools and best practices to safeguard your IT systems and sensitive data from cyber threats.

Outsourced IT Support

Outsourcing your IT support to us allows you to focus on your core business while leveraging our expertise. Our flexible and customisable IT support plans are tailored to meet the unique needs and budget of your business. Whether you need occasional on-site support or 24/7 remote monitoring and helpdesk support, we have you covered.

Experienced and Certified Team

Our team of IT professionals in Melbourne is highly skilled, experienced, and certified in various IT technologies and platforms. We keep ourselves updated with the latest industry trends and advancements to provide you with cutting-edge IT solutions. Our responsive and customer-centric approach ensures that you receive prompt and reliable IT support whenever you need it.

Trusted Partner for Businesses

We are proud to be the trusted IT support partner for businesses in Melbourne across various industries, including finance, healthcare, education, retail, and more. Our client testimonials speak to our commitment to delivering excellent IT support services and building long-term relationships based on trust and reliability.

Customised IT Solutions

We understand that every business is unique, and we take a customized approach to meet your specific IT needs. We work closely with you to understand your business requirements, goals, and budget to provide tailored IT solutions that align with your strategic objectives. Our flexible and scalable IT support plans can grow with your business and adapt to changing technology needs.

IT Support Sydney FAQs

Yes we do! Powernet knows that IT never stops. Our consultants are always online, ready to support you and your business.
We sure do. We will visit you at your location, or help you remotely, whichever you prefer. Our IT Support Sydney team operate from our Sydney office and look after all of our onsite IT support requirements in Sydney.

Our team are based in Australia, We have offices in Melbourne, Sydney and Brisbane. We also have a number of team members in Adelaide and across Australia. Our IT Support Sydney team support our local Sydney based clients. 

If you tell us your issue is urgent, we can assist straight away. If it’s something that you want to schedule for the future, we can do that too.

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