Remote IT Support
Professional IT Servces are What We Do Best
Supporting your business remotely and in the office
Why Our Remote Professional IT Support Is Different
We have over 26 years of experience as a Managed Service Provider (MSP), providing managed IT support to companies from many different industries. We love diversity and are proud to have employees from various walks of life who support our diverse range of clients.
By using Powernet as your managed IT support provider, you get access to a deep pool of experience, knowledge and resources, to draw from immediately.
Get the best Managed IT support for your remote and in-office workforce
IT Support Plans
Pay as you go
Our pay as you go support packages are perfect for getting some extra support on the ground quickly.
Our hourly rate is
$180 per hour
Know how much time you need each month? Set your hour limit and only pay for that amount month to month.
Plans start at 10 hours per month for $1,700
Fixed Fee SUPPORT
Outsourcing most or all your IT support? Our unlimited agreements will give your business unlimited access to our service desk for a per user, per month cost.
Have a chat with our sales team for customised pricing
Need some help from our experts for a specific project? Prices vary depending on the complexity.
Our hourly rate is
$200 per hour
Yes we do! We understand that IT never sleeps and have consultants online all year round to support you and your business.
Yes, we always visit you when required, sometimes face to face is the only way to solve an issue
We can change your support plan to suit your business requirements as they change. If you return to the office and decide a different support plan is better for your business then we can change it.
Yes, all of our technical support consultants are based from our three Australian office, Melbourne, Sydney and Brisbane. We have an extensive partner network who can provide support in the other states where we don’t have a physical presence.
All of our Professional IT Services are run out of our Melbourne, Sydney and Brisbane offices.
Additionally, we have a growing number of staff in Adelaide and an extensive partner network Australia wide.
Managed IT services is a term used to describe outsourced IT support that is provided on a contractual bases to your business by one like ours. The managed component comes into it whereby we will work with you to ensure you have a technology strategy in place and provide management for your IT.
Our teams of consultants can help you create an IT strategy and build a compelling vision for your technology.
We can implement new applications, migrate away from old ones and maintain your entire IT network.
We provide IT consulting services to businesses across Australia from our Melbourne, Sydney, Brisbane and Adelaide teams, and via our extensive partner network in other locations.