Australian based Managed IT support offices in Melbourne, Sydney and Brisbane
Powernet Colour a VITG Company POS

How Powernet Enhanced Good Shepherd's Non-Profit IT

How Good Shepherd Australia uses Powernet to Enahnce Their IT Services

Good Shepherd provides critical support services to women, girls, and families experiencing hardship. Their safety, financial, and support services are an essential part of the Australian community, ensuring some of our most vulnerable people have an opportunity to feel safe.

In 2023, Good Shepherd is celebrating their 160 years of operation.

"We support women and children in unsafe situations from the very beginning to empowering them and providing them with the resources to start a new life. Additionally, we offer interest-free loans to those in need, for things like help with purchasing a car, or recovering from a bush fire and accessing government rebates. People work for us because of our mission, our mission is important and everyone who works with Good Shepherd is passionate about delivering that mission" says Scott Hamilton, IT Services Manager.

Powernet has been a partner of Good Shepherd for over 10 years now, and has known Good Shepherd from a small business, to where we are now to 400+ team members."

Good Shep Icon
Scott Hamilton
IT Services Manager

THE CHALLENGE

"Good Shepherd has a team of over 400 staff, providing hands-on IT support for everyone can be a challenge for a business of our size. 

Additionally, having access to resources who have varied IT skill sets is something every business can benefit from, particularly when it comes to knowing what the latest trends are for business technology" says Hamilton.

Good Shep Values
financial service it

THE SOLUTION

"Powernet has been a partner of Good Shepherd for over 10 years now, we use Powernet primarily as a Managed IT Service provider, utilising their IT support service across our business. 

Additionally, we have engaged with Powernet's vCIO service which helps us to understand what we need to do strategically, build a strong foundation, implement best practice processes and creating IT policies. Our vCIO helps us keep focus and steer things when we get caught up in the day to day." Says Hamilton.

The Results

"Powernet is a one stop shop in terms of IT, they can run your entire IT department, meaning you don't have to worry about everything. The Account Management structure at Powernet has been great, and having access to a sounding board with our Account Manager and vCIO for external perspective on tenders and decisions we're making is priceless." Says Hamilton.

Get in touch

Search Powernet Case Studies

How Powernet Enhanced Good Shepherd's Non-Profit IT

How Good Shepherd Australia uses Powernet to Enahnce Their IT Services Good Shepherd provides critical support services to women, girls, […]

Read more

NARI & Managed IT Support Services

How the National Aging Research Institute uses Powernet to Manage their IT Support NARI is Australia's leading national independent research […]

Read more

Corporate Financial Services Firm & Managed IT Support Services

How a Corporate Financial Services Firm uses Powernet to Manage their IT Our client is a well respected corporate financial […]

Read more

We are well awarded

Reach our team

We’re always happy to help you find the right solutions to your IT and technology needs. Here are some ways to contact us.

Give us a call

Chat with our team to discover the best IT solutions for your organisation.
1300 892 692

Our locations

Melbourne CBD

Level 15 / 565 Bourke Street, Melbourne VIC 3000

Eastern Melbourne

Level 2 / 74 Doncaster Road, Balwyn North VIC 3104

Geelong Region

East 4/13-35 Mackey Street, North Geelong VIC 3215

Sydney

U18 / 23-31 Bowden Street,
Alexandria NSW 2015
(02) 8214 8855

Brisbane

7/9 Archimedes Place, Murarrie QLD 4172

Send us an enquiry

cross