Australian based Managed IT support offices in Melbourne, Sydney and Brisbane
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IT Support in Geelong

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900+ Happy Customers

Reach Our Geelong Team

We love to help our community in Geelong find the right solutions their IT and technology needs. Here are some ways to contact us.

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Chat with our team to discover the best IT solutions for your organisation.
+61399276000

Melbourne Offices

Geelong Region
East 4/13-35 Mackey Street,
North Geelong VIC 3215
Melbourne CBD
Level 15 / 565 Bourke Street,
Melbourne VIC 3000
Eastern Melbourne
Level 2 / 74 Doncaster Road,
Balwyn North VIC 3104

Geelong IT Support Team

Having the right IT support team in place is important for ensuring your business is setup to navigate the rapidly changing cyber security and technology space in Geelong.

Managed IT services in Geelong


Managed Service Providers (MSPs) give your business an edge when it comes to IT. Gain access to a large pool of knowledgable experts, who are available to you 24/7. You will spend less and access more with an outsourced IT support company. 

Experienced support team, remote or onsite in Geelong

We have over 27 years of experience as an MSP (Managed Service Provider), providing IT services and support to companies in Geelong and across Australia. 

Powernet loves the Geelong community, we partner with Geelong United Basketball, are part of the Geelong Chamber of Commerce and are actively looking for other ways we can support our growing community. 

At Powernet, we are people people and know that supporting our diverse team at work, equals a better experiences and outcomes for our clients. Our Equality Council was established for that reason. We have received industry recognition for our hard work in this space and we continue to learn and add new initiatives to support our team and clients. 

Microsoft Specialists for business in Geelong

Microsoft Office 365, Teams, SharePoint, Azure, Microsoft's products are a huge part of what we do. We hold 100's of Microsoft certifications across our team and have helped countless businesses make the move to Microsoft. 

Cyber security and IT management experts in Geelong 

Cyber breaches are becoming more and more frequent. Our Managed Cyber Security services were developed, and are reviewed regularly using the Australian Governments ACSC Essential 8. They are designed to take the stress of thinking about cyber security technology out of your hands, and letting us, the experts, manage it for you. 

Our other office locations

By creating secure platforms and helping you make smart technology decisions, our IT solutions will boost efficiencies to your organisations.

IT Support

Onsite and Remote IT support for Australian Businesses.

Offices in Melbourne, Sydney and Brisbane.

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Cyber Security

Email Security.

Business Cybersecurity.

Cybersecurity Audits and Assessments.

Cloud Security.

ASD Essential 8 Compliance.

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Cloud Services

Business Continuity.

Backup and Disaster Recovery.

Microsoft Azure.

Cloud PC and Windows 365.

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Microsoft Office 365

Gold Certified Microsoft Partner.

Microsoft Teams.

Google Workspace Migrations.

Microsoft Office 365 Implementation, Management and Support.

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Microsoft Office Calling

Implementation and Support of Microsoft Teams Calling.

Cloud Based Phone System.

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Communication

Business Internet Connectivity.

Cloud Based Phone Systems.

Business Chat.

Video Conferencing and Calling.

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Our IT Support Plans

Best Value

Unlimited Support

Fixed Fee

Per user / per month fee
Outsourcing most or all your IT support? Grant your business unlimited access to our service desk for a per user, per month cost.
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Specialty Project Support
from

$250 p/h

Hourly
Our pay as you go support packages are perfect for getting some extra support on the ground quickly.



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Geelong's premier IT Support provider

Expert Team

All of our staff are trained in our unique methodology of looking at your business before technology. Our internal processes support this and it is why we have been successful for over 26 years.

Every Base Covered

We provide 100% IT coverage and are a fully functional Managed Service Provider, providing support for every aspect of your IT.

We Care Deeply

Our family based values are at the heart of our business decisions. We pride ourselves on treating our clients, employees and business partners like family. All of our hiring and review processes are created around these values.

Experienced Leadership

Our vCIO team are ready to provide you with IT Leadership and have experience running their own IT departments previous to working with Powernet.

Detail Oriented

Our unique Account Management framework used to ensure your business is supported from every technical angle.

Ever-Improving

Our IT support teams hold over 200 IT certifications and stay up to date with the latest business IT and cybersecurity trends.

Local Team

Our IT Support Melbourne team is local and provides IT support to our Victorian based client's.

IT Support Geelong businesses can rely on

Powernet provides complete Managed Cyber Security and IT Support and Services for business in Geelong and across Australia. We support businesses within the SMB market, whether they have all cloud, some cloud or no cloud setups, our team are certified in all major technology brands. 

Our Geelong office provides 24/7 IT support, ensuring our clients have access to IT and Cyber support whenever they need them. 

Why choose Powernet IT support?

Comprehensive IT Support

Our experienced team offers end-to-end IT support, ranging from network management and troubleshooting to hardware and software installation, cloud computing solutions, and more. We provide proactive monitoring and maintenance to ensure that your IT systems are running smoothly and minimise downtime.

Expert Cybersecurity Services

Cyber threats are constantly evolving, and protecting your business from cyber threats is our top priority. Our cybersecurity services include proactive threat monitoring, vulnerability assessments, firewall management, employee training, and incident response. We use industry-leading tools and best practices to safeguard your IT systems and sensitive data from cyber threats.

Outsourced IT Support

Outsourcing your IT support to us allows you to focus on your core business while leveraging our expertise. Our flexible and customisable IT support plans are tailored to meet the unique needs and budget of your business. Whether you need occasional on-site support or 24/7 remote monitoring and helpdesk support, we have you covered.

Experienced and Certified Team

Our team of IT professionals in Melbourne is highly skilled, experienced, and certified in various IT technologies and platforms. We keep ourselves updated with the latest industry trends and advancements to provide you with cutting-edge IT solutions. Our responsive and customer-centric approach ensures that you receive prompt and reliable IT support whenever you need it.

Trusted Partner for Businesses

We are proud to be the trusted IT support partner for businesses in Melbourne across various industries, including finance, healthcare, education, retail, and more. Our client testimonials speak to our commitment to delivering excellent IT support services and building long-term relationships based on trust and reliability.

Customised IT Solutions

We understand that every business is unique, and we take a customized approach to meet your specific IT needs. We work closely with you to understand your business requirements, goals, and budget to provide tailored IT solutions that align with your strategic objectives. Our flexible and scalable IT support plans can grow with your business and adapt to changing technology needs.

IT Support Geelong FAQs

Yes we do! We understand that IT never sleeps and have consultants available all year round to support you and your business.
Yes, we always visit you when required, sometimes face to face is the only way to solve an issue. Our IT Support Geelong team support our Geelong based client’s at their offices.
Yes, our support consultants are based in our Australian offices, Geelong, Melbourne, Sydney, Adelaide and Brisbane. Our IT Support Geelong team work with our Victorian based clients and interstate clients. We have an extensive partner network who can provide support in the other states.
We run several managed IT support teams – proactive, first response, service response, professional services and cybersecurity. Each team responds to different types of queries, to ensure we are providing the fastest IT support with the most appropriate knowledge and skills applicable.

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