Australian based Managed IT support offices in Melbourne, Sydney and Brisbane
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Onsite IT Support

providing onsite support for business IT infrastructure Australia-wide

Powernet IT has the capacity to provide top-notch onsite IT Support services to businesses of all sizes across Australia.

Even if you are located outside of Melbourne, Sydney and Brisbane, where our own technicians are based, we also have a national network of the best IT Support technicians available to go onsite when needed.

We’ve been providing Australian businesses with timely and effective IT Support  since 1994, giving us a solid foundation of technical knowledge and expertise in how to provide the highest quality support to the unique requirements of each business.

What is onsite support?

Onsite IT Support is when a technician work on your IT infrastructure in person, as opposed to remote IT Support.

Your assigned IT experts will collaborate with you at your premises to carry out the required work, typically on hardware and networking, such as:

Our IT Support Plans

Best Value

Unlimited Support

Fixed Fee

Per user / per month fee
Outsourcing most or all your IT support? Grant your business unlimited access to our service desk for a per user, per month cost.
Find out more

Specialty Project Support

$250 p/h

Our pay as you go support packages are perfect for getting some extra support on the ground quickly.

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Let our clients tell you why we’re great

How Powernet Enhanced Good Shepherd's Non-Profit IT

How Good Shepherd Australia uses Powernet to Enahnce Their IT Services Good Shepherd provides critical support services to women, girls, […]

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NARI & Managed IT Support Services

How the National Aging Research Institute uses Powernet to Manage their IT Support NARI is Australia's leading national independent research […]

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Corporate Financial Services Firm & Managed IT Support Services

How a Corporate Financial Services Firm uses Powernet to Manage their IT Our client is a well respected corporate financial […]

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We are well awarded

Reach our team

We’re always happy to help you find the right solutions to your IT and technology needs. Here are some ways to contact us.

Give us a call

Chat with our team to discover the best IT solutions for your organisation.
1300 892 692

Our locations

Melbourne CBD

Level 15 / 565 Bourke Street, Melbourne VIC 3000

Eastern Melbourne

Level 2 / 74 Doncaster Road, Balwyn North VIC 3104

Geelong Region

East 4/13-35 Mackey Street, North Geelong VIC 3215


U18 / 23-31 Bowden Street,
Alexandria NSW 2015
(02) 8214 8855


7/9 Archimedes Place, Murarrie QLD 4172

Send us an enquiry