Australian based Managed IT support offices in Melbourne, Sydney and Brisbane
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30 years helping Australian businesses to work securely.

Founded in 1994 by Jacob Ohlson, Powernet has been providing IT solutions with a focus on productivity and shared mutual success for almost 3 decades.
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Our History

With a customer first mindset, we are proud to say our very first 3 clients remain over three decades later, continuing to share mutual success.

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Powernet IT Solutions was founded in 1994 by Jacob Ohlson as a result of identifying an unmet and growing need within businesses for more than just the provision of software and hardware –businesses needed IT solutions. Over the years through continued investment in our own development and Microsoft technologies, we have been able to take our clients beyond the migration.

Partnering with clients and vendor partners who are focused on productivity and mutual success is key when combined with hiring the best talent to become part of the Powernet family. Testament to this focus to development and culture is our "Great Place to Work" accreditation.

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What Sets Us Apart

100+ Friendly 
Support Technicians

With over 26 years of experience, our team are located across Australia and ready to help you.

Support Pods Who Know Your Needs

Our technical support teams are divided into 9 pod teams with a 10th pod providing overflow assistance.

Building Relationships and Partnerships

Through our pod system and hands on Account Management, we put building relationships with our clients first, before everything else.

Planning for Your Present and Future

Your Account Manager will ensure you have a 5 year plan in place for your technology and will ensure you receive the best professional IT services from us.

Our Responsibility

We care about our country, our people, and our community.

Acknowledgement of Country

In the spirit of reconciliation, Powernet acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Our Commitment to the Community

Our Community Program exists to support our community through volunteering and sponsorship opportunities. Powernet currently supports several sports and clubs in which our team members and their families are part of. It is just one way we live through our Family company value.

Our Commitment to Diversity & Inclusion

In 2021 Powernet founded it’s Equality Council, with the mission to bridge the gap and provide a comfortable, inclusive workplace for everyone.

Since then we have achieved a great many things – becoming an accredited breastfeeding-friendly workplace, abolishing the gender pay gap, published a Gender Equality Policy & strategy, becoming a member of the Diversity Council of Australia, optional pronouns in email signatures, introducing a holiday swap program, creating a prayer room, implemented paid parental leave, among many other things.

For our efforts in the D&I space, we were awarded finalists in the ARN Diversity and Inclusion awards in 2021 and 2022.

Our Commitment to People & the Planet

As a business, we are committed to providing a safe, flexible and respectful environment for staff, clients and other persons, free from all forms of discrimination.

Powernet is also committed to prevent conduct that subjects a person to a hostile workplace environment. Accordingly, all staff are required to treat others with dignity, courtesy and respect.

By effectively implementing our Equal Employment Opportunity & Anti-Discrimination Policy we aim to create a positive environment for staff and other persons in our workplace.

Community programs

Our Partners

A significant part of the Powernet family, our partner network

Australian Breastfeeding Association

Australian Breastfeeding Association

Providing a dedicated space for expressing and breastfeeding, as well as supportive company policies is just one of the ways we support parents in their to return to work. We believe this should be a requirement for all businesses.
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DCA Member v2

Diversity Council of Australia

Being a member of the DCA provides us with access to the latest research, tools and support in growing our Diversity and Inclusion initiatives across the business. Our Equality Council lead the charge on this at Powernet, ensuring we're ahead of the game in supporting everyone at work.
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Our team is at the heart of our success. Headspace for Work empowers our team to care for their minds — at work, at home, and all the moments in between.
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Acacia v2


We partner with Acacia to support our workforce through life's ups and downs. Acacia provide free counselling services to our team.
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ConnectWise logo


At the core of our technology suite, ConnectWise keeps us on our toes with your requests.
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Great place to work

Great place to work

Our team are a huge part of the Powernet family and we want to ensure they have a Great Place to Work. Being certified keeps us accountable.
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partner microsoft


As a Microsoft Cloud Solutions Provider, we offer the highest standard of Microsoft services to our clients. From day to day management to implementing new projects and features of the Microsoft stack.
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sophos global partner program platinum v2


Given the complexity of Cyber Security, we partner with the best cyber security technology companies. Sophos powers our end point protection and unified security appliances.
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partner watchguard


WatchGuard is a key partner in our cyber security srevices
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partner Keseya


Kaseya is a key partner of ours, complementing our cyber security offerings and managed services
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partner sophos


We partner with the best cyber security technology companies. Sophos powers part of our managed security offering
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Careers at Powernet

We consider ourselves to be an industry leader in providing tailor made IT support and solutions to SME and enterprise organisations across a range of industries throughout Australia. We are focused on attracting and keeping top talent who not only add value to our business, but to the business of each of our clients.

We have a commitment to professionally develop each and every employee, enabling us to stay abreast of all the latest technology and IT innovations. This paves the way to both a rewarding and fulfilling career.

Working at Powernet is like working with family. 

My colleagues care about our clients and each other, which makes it a productive and fun place to work.

Robert Hough - Account Manager

Available Positions

We are well awarded

Reach our team

We’re always happy to help you find the right solutions to your IT and technology needs. Here are some ways to contact us.

Give us a call

Chat with our team to discover the best IT solutions for your organisation.
1300 892 692

Our locations

Melbourne CBD

Level 15 / 565 Bourke Street, Melbourne VIC 3000

Eastern Melbourne

Level 2 / 74 Doncaster Road, Balwyn North VIC 3104

Geelong Region

East 4/13-35 Mackey Street, North Geelong VIC 3215


U18 / 23-31 Bowden Street,
Alexandria NSW 2015
(02) 8214 8855


7/9 Archimedes Place, Murarrie QLD 4172

Send us an enquiry