How we can support your business
With over 26 years of experience, put your IT in the hands of our experts.
IT Support Plans
Pay as you go
Our pay as you go support packages are perfect for getting some extra support on the ground quickly.
Our hourly rate is
$165 per hour
Set Block Hours
Know how much time you need each month? Set your hour limit and only pay for that amount month to month.
Plans start at 5 hours per month for $750
Outsourcing most or all your IT support? Our unlimited agreements will give your business unlimited access to our service desk for a per user, per month cost.
Have a chat with our sales team for customised pricing
Need some help from our experts for a specific project? Prices vary depending on the complexity.
Our hourly rate is
$180 per hour
Yes we do! We understand that IT never sleeps and have consultants online all year round to support you and your business.
Yes, we always visit you when required, sometimes face to face is the only way to solve an issue
Yes we provide support remotely, onsite, whatever is required!
Yes, all of our technical support consultants are based from our three Australian office, Melbourne, Sydney and Brisbane. We have an extensive partner network who can provide support in the other states where we don’t have a physical presence.
Related Case Studies
Let our clients tell you why we’re great
Commercial Kitchen Company
Over the past 7 years, Powernet has provided us with constant IT support and advice when required. We now have very minimal downtime due to the updated systems that they have put in place.
it support resources
- How to Use Microsoft Power BI to Create Business Reports
Microsoft’s Power BI consists of a set of business intelligence, data visualisation, and reporting services and products for both teams […]
- How IT Support Service Providers Reduce Total IT Costs with Advanced Technology
Any business knows that IT costs can stack up over time. Between security breaches, training of new staff, and delayed responses, a drastic […]
- 5 Biggest Questions About Windows 11 Answered
There is a lot of speculation about Windows 11, and we can't blame you for feeling like Windows 10 was just released. Windows 11 is the […]
- How To Use Microsoft OneNote Like A Pro
Microsoft Office 365 is widely recognised as one of the most important pieces of office software out there. This means that Microsoft […]
Get in touch
We’re all about providing IT support and technology that is simple and boosts productivity and efficiency.
We would love the opportunity to meet with you and discuss how we can help with your technology and infrastructure.
Please call us on 1300 892 692 or fill in the contact form and one of our team will be in touch with you soon.