In October 2022, Australia experienced yet another significant data breach, this time affecting Medibank, one of the larger and more trusted health insurance companies in the country. What Happened The system-wide breach involves up to 4 million health profiles including information such as…
The managed services (MSP) industry is always changing. New technologies emerge old ones fall out of favour, and market needs shift over time. Even so, the MSP industry has proven to be stable. Many businesses have succeeded by sticking to tried-and-true methods for…
Using Microsoft Teams for business can be a fantastic way to improve productivity at work. The problem is that many teams struggle to learn how to best utilise the software, or don't know what tools are available when they need them. Here are…
It's no secret how essential IT support is to the smooth running of a business. From start-ups to mature businesses, there is always a need for active IT support in a business. For the effective and smooth running of business operations, IT support…
A good IT support team is an essential part of every business. Their role includes providing technical support to businesses, fixing general problems with systems, executing technology rollouts and IT projects. In addition, they are responsible for ensuring seamless collaboration between teams, training…
In a statement released on the 29th of March 2019, Toyota announced they had been hit by an attempted cyberattack, that potentially affected 3.1 million people. What Happened? Back in 2019 Toyota fell victim to several attempted cyberattacks, these cyberattacks came during a…
There are so many types of internet connections, and just to add to the confusion, between providers the same type is often called something different. How can you tell the difference between each one and how do you know which is the right…
On the 12th of April 2021, Microsoft released a statement that they and Nuance entered into a definitive agreement, under which Microsoft would acquire Nuance for $56 per share. This is Microsoft's second-largest acquisition after LinkedIn, which speaks to their AI strategy. Nuance…
Artificial intelligence used in business has become common and accessible. It is no longer something available only to those in high tech companies or with inhouse developers. We see this as a huge growth area in business IT and believe this will be…
In a Tweet posted on the 28 March 2021, 9News Australia announced that it was under attack by hackers. They were unsure if it was criminal sabotage or the work of a foreign nation - the source of the attack is still being…