Greenhouse Medical Practice commenced it's operations in Coolalinga in 2017. A family run doctors clinic with a focus on providing exceptional care to the local community. Greenhouse Medical is a general practice that partners with various allied health professionals, who operate out of the Coolalinga centre. They provide additional services like psychology and podiatry to their patients.
All of our IT issues have been resolved since Powernet moved us across to Microsoft 365 & SharePoint
Amlan Modak
Senior Receptionist
Greenhouse Medical had servers located in their office, which is subject to black outs, particularly during the wet season, which takes up most of the year. When these black outs occurred everything would stop working - their phone system, email, file access and the clinic would revert back to pen and paper.
Greenhouse Medical engaged Powernet to find a better solution for them. Migrating all files and email into Microsoft 365 & Microsoft Azure. Removing the requirement for onsite servers.
'Powernet were great throughout the project, very responsive and no query was every too big or too small' says Amlan.
Now when there is a black out, the clinic is not impacted as much as it was before, and can continue to work and receive calls. There is no longer a requirement to replace their server every few years which was an expensive and time consuming project.
'Now being in the cloud all issues have been resolved and Powernet manages the new server and it's so easy.
No need to constantly upgrade servers, if you need more space or anything, we just call Powernet and it gets sorted quickly. I really appreciated at that Powernet's founder, Jacob Ohlson was involved from the start. He took the time to meet with us over Teams and talk us through the project. Even though we're a smaller clinic, he always had time for us.
I would 100% recommend Powernet, and to any rural business looking for an IT support provider - jump right in with Powernet, don't worry about being a rural business like we are, Powernet were able to get the job done easily remotely and by providing onsite assistance as required' says Amlan.
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