Australian based Managed IT support offices in Melbourne, Sydney and Brisbane
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Vidchem & A Server Replacement

How Vidchem used Powernet to Update Their Business Technology 

Vidchem was established in the 1980's partnering with a European manufacturer of pharmaceutical glass and plastic packaging to distribute their products in Australia and New Zealand.

Vidchem offers the Australasian market a wide range of packaging solutions for the pharmaceutical, veterinary, personal care and household product markets. Vidchem also represents globally renowned packaging companies including Guala Dispensing, Albea, Gerresheimer and Taplast, working with multi-national and Australian owned organisations, large and small. 

What do you employees think about Powernet?
Vidchem has used Powernet as our IT experts for over 20 years. We see Powernet as professional, reliable and trustworthy, with the necessary expertise and knowledge to advise us on our current and future IT infrastructure requirements, as well as being able to assist with any day-to-day IT support.
a multifaceted service 
with a depth of knowledge to draw upon from various experts. 

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Matthew McCarthy
Director

THE CHALLENGE

Vidchem was running their business on a server in their office that needed to be replaced. It was no longer serving their business efficiently and had run out of warranty. 

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Vidchem Banner

 

THE SOLUTION

Powernet provided Vidchem with a number of options, from a like-for-like replacement to cloud based solutions. Vidchem's old server was replaced with one that is inline with current technology trends and standards. 

In addition, Powernet monitor and support Vidchem's IT network, carrying out proactive maintenance and providing IT support where required. 

The Results

'Our experience with Powernet throughout this project was straight forward and well planned out in advance. From quotation and proposal of alternative options to implementation and on-site installation, communication was clear and concise.' Says McCarthy. 

'In our experience, Powernet have been able to step in to provide as much support as required for any IT related task, from assisting with annual software upgrades to the relocation and installation of infrastructure at a new office.'

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